TERMS

Group Classes

A. Registration — We require the submission of delegate registration forms and payment of course fees in advance of the training date. We do not receive payments at the training venue.

B. Cancellation — You may cancel your seat reservation at any time. If you cancel at least three working days to the training date, you will receive a full [100%] refund. However, if you cancel less than three working days to the training date you will receive a 50% refund. If you cancel on the day of training or do not turn up for the training you registered for, you shall forfeit all paid fees.

C. Seat transfer — If you cannot attend the event you registered for, you may transfer your seat to another person. Please notify us at least 24 hours in advance of the training date, stating the full names and contact details of the individual you wish to transfer your seat to.

Corporate Training

Terms are as outlined in the Contract.

Executive 1-on-1 Coaching

G. Payment — Payment terms are as outlined in training proposal.

H. Cancellation — Once a training date is fixed, CONTRACTOR expends time and resources on CLIENT's behalf. As a result, CONTRACTOR charges a cancellation fee to recover upfront expenditures and/or losses that may occur by not scheduling other business on CLIENT’s training dates.

Should CLIENT postpone or cancel the scheduled training, the following fee charges on the total amount shall apply:

a) Less than 7 days to training date: 10% of total will be charged.

b) More than 7 weekdays to training date: no fee charged.

Please send all notifications via email to info [at] livespeech.org.